Frequently Asked Questions
Everything you need to know about your flat water bottle journey.
What materials are Memobottles made from?
Our bottles are crafted from high-quality, BPA-free, and BPS-free Tritan plastic or premium food-grade stainless steel to ensure durability and safety.
Are Memobottles dishwasher safe?
Yes, our Tritan range is dishwasher safe. However, we recommend hand-washing the stainless steel range and all metallic lids to preserve their finish.
Do you offer international shipping?
We ship worldwide from our various global warehouses. Shipping costs and delivery times are calculated at checkout based on your location.
Can I use Memobottle for hot liquids?
The Tritan Memobottle is designed for cold and room temperature liquids. For hot beverages, we recommend using our Stainless Steel range which is built to handle higher temperatures.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return or exchange.
Do Memobottles fit in standard bags?
Absolutely. The unique flat design is specifically engineered to fit in laptop bags, backpacks, and pockets where traditional round bottles cannot.